About Seterus, Inc.
Seterus, Inc., one of the nation's leading specialty loan servicing companies, is a fully integrated loan servicing
company consisting of experienced, skilled professionals using leading technology. Customer service is our top priority
in all interactions that we have with the borrowers we serve.
If you are a Seterus customer and have been impacted by a federally declared natural disaster, please
contact us at 866.570.5277. In the meantime, click here
for general information.
How To Make Your Payment
Seterus provides you with many options to make your mortgage payments.
Make your payments online
by phone, mail, or even set up recurring payments directly from your bank account.
Automated Loan Info Line
Call us toll-free at 866.570.5277 , 24 hours a day, 365 days a year, for automated account balance, payment information, and tax reporting
(IRS Form 1098) information concerning your Seterus mortgage loan. If your loan qualifies, you can also request a payoff through the automated line.
Hope for Homeowners
HOPE NOW is a cooperative effort between counselors, investors, and lenders to maximize outreach efforts to homeowners
in distress. HOPE NOW's counseling services are free and available 24 hours a day at 888.995.HOPE™
The U.S. Department of Housing and Urban Development (HUD) funds free or very low cost housing counseling across the nation.
Call HUD at 800.569.4287, call the WA Department of Commerce at 877.894.HOME (4663), or visit the HUD website at
. For the hearing impaired, the HUD text telephone (TTY) number is 202.708.1455.
Experiencing Financial Difficulties?
We understand that circumstances may make it difficult to pay your mortgage on time. If you are experiencing problems, contact us
It is important to be familiar with the foreclosure alternatives available to you. For information on requesting
assistance and the required documentation, click here.
For tips and tools to help you every step of the way, click here
to view the Know Your Options website.